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Frequently Asked Questions

  • Why should I join LBC Deadstock & the Backdoor Membership program?
    Signing up for the Backdoor Membership Program gives you access to a network and benefits generated from over 20+ years in the sneaker business.
  • What is the main purpose of the Backdoor Membership program?
    To save and/or make you money by eliminating as many headaches as possible in today’s sneaker marketplace by offering guaranteed pre-orders well in advance of release dates.
  • What separates LBC Deadstock from every other reseller or membership service out there?
    Integrity. Our word and reputation are more important to us than your money.
  • What is the difference between the (3) membership types?
    The only difference between the Collector, Flipper, & Reseller memberships is the quantity of sneakers allowed to be purchased for each offer. Collectors are allotted 1x pair per offer. Flippers are allotted 2x pairs per offer. Resellers are allotted bulk quantities per the limitations noted within each offer.
  • When do membership fees get charged?
    Membership fees are automatically charged on a monthly basis based on the original date of purchase.
  • Are there any obligations to purchase the sneakers being offered?
    Absolutely not. Zero obligations to purchase anything regardless of membership status.
  • Can I upgrade / downgrade my membership type?
    Yes, Members can upgrade or downgrade their membership type at any time.
  • If I have the Reseller Membership, can I purchase larger quantities than the limits noted within each email offer?"
    This can be discussed on a case-by-case basis depending on desired quantities and availability. Email us and we’ll always do our best to fulfill orders as requested.
  • Can I cancel my membership?
    Yes, Members can cancel their membership within their online account or by email at any time. Membership fees are non-refundable once paid.
  • How do I get access to the Backdoor Member prices?
    3 Easy Steps: Step 1 - Members first create a FREE account on www.lbcdeadstock.com. Step 2 - Once your account has been approved, a Membership structure can be purchased here: https://www.lbcdeadstock.com/backdoor-memberships. Step 3 - Paid Memberships will then have access to “The Backdoor” page on the website.
  • How much are the shoes?
    Pricing depends on the specific shoe, but the main goal is to offer pairs for below retail and/or below the anticipated resell value.
  • What sneakers are offered below retail?
    We work a lot of General Release (GR) Nike Jordan’s below retail.
  • How often are new sneakers offered?
    We typically work at least (1) new sneaker each week. Offers are sent via email to all members with the sneaker being offered and all related info (price, quantity limits, anticipated shipping timeframes, payment requirements, etc.).
  • Are all pre-orders offered in advance of release dates?
    About 75% of the offers are for pre-orders for sneaker releases 2-3+ months in advance. The other 25% of offers are for sneakers available within 1 to 3 weeks of release dates.
  • Are “early pairs” offered / available?
    No. We stay away from “early pairs” since 99% of them are not authentic.
  • Is everything authentic?
    100% authentic, 100% of the time. All products are directly sourced from official retail accounts that contract directly with Nike, Adidas, etc.
  • Are receipts included with the shoes?
    Retail receipts are not included with the sneakers for privacy / distribution reasons. However, purchase receipts from LBC Deadstock are emailed upon order payments.
  • What are typical shipping timeframes for the pre-orders?
    This all depends on multiple factors, primarily where the pairs are being sourced from and what agreements have been negotiated. On average, most sneakers ship within 2 to 12 weeks after official release dates. However, anticipated shipping timeframes are noted within each email offer in an effort to be as transparent as possible.
  • How are shipping costs and taxes calculated?
    Both shipping costs and any required taxes are automatically calculated by the website provider based on your location and associated requirements.
  • If I place an order with an active membership, will my confirmed pre-order(s) still ship if I cancel my membership before the sneaker is released?"
    Absolutely. All orders placed with an active membership will ship once available, regardless of the membership status at the time of shipping.
  • What payment options are available?
    Current accepted forms of payment are: PayPal, all major Credit Cards, and a “Buy Now, Pay Later” option called Sezzle (https://sezzle.com).
  • Can I pay via Zelle and/or Paypal Gift?
    Yes. Some offers do require Zelle and/or Paypal Gift payments due to the pricing negotiations agreed upon.
  • Can I avoid paying tax on orders if I have a resellers license and/or sellers permit?
    Please email me for further discussion on discounts available if Zelle and/or Paypal gift payments are desired. Proper documentation will need to be provided (reseller / sellers permit, etc.).
  • What is the refund policy?
    All sales are final due to the nature of our negotiations & agreements with the supply networks.
  • What happens if orders can not be fulfilled as placed?
    Store Credit will be issued for any orders that cannot be fulfilled for reasons beyond our control. Please email me or fill out the contact form for any specific questions regarding store credit.
  • If I have additional questions, what’s the fastest way to get a response?"
    Email b@lbcdeadstock.com. Responses are typically provided within 24-48 hours, if not sooner.
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